Resetting Your Parent PIN
Your Parent PIN protects important family settings and prevents children from making unauthorized changes. Here’s how to reset it if you’ve forgotten it.
What is the Parent PIN?
The Parent PIN is a 4-6 digit security code that:
- Protects family settings from being changed by children
- Controls access to billing and account information
- Prevents unauthorized reward purchases or chore modifications
- Keeps your account secure while allowing kids to use the app
Resetting Your Parent PIN
Method 1: Through Your Account Settings
If You’re Already Logged In:
- Go to Account Settings in the main menu
- Click “Security” or “Parent Controls”
- Select “Change Parent PIN”
- Enter your account password to verify it’s you
- Create a new 4-6 digit PIN
- Confirm your new PIN
Method 2: PIN Reset from Login Screen
If You Can’t Access Settings:
- Go to the login screen
- Look for “Forgot Parent PIN?” link
- Enter your email address
- Check your email for reset instructions
- Follow the link to create a new PIN
Method 3: Through the Mobile App
From the App Settings:
- Open the ChoreGami app
- Tap “Settings” or your profile
- Select “Parent PIN”
- Choose “Reset PIN”
- Verify with your password or biometrics
- Set your new PIN
PIN Reset Email Not Arriving?
Check These Places:
- Spam/Junk folder
- Promotions tab (in Gmail)
- All Mail - search for “choregami”
Still No Email?
- Wait 10-15 minutes before trying again
- Check that you entered the correct email
- Add noreply@choregami.app to your contacts
- Contact support if emails don’t arrive
Choosing a Secure Parent PIN
Good PIN Practices:
- Use 6 digits instead of 4 for better security
- Avoid obvious numbers like 1234, 0000, or birthdates
- Don’t use the same PIN as your phone or bank
- Choose something memorable but not obvious to kids
PIN Ideas:
- Important dates only you would know
- Address numbers from a previous home
- Anniversary or wedding date
- Random numbers you can remember
Avoid These PINs:
- ❌ 1234, 1111, 0000 (too obvious)
- ❌ Your child’s birthday (they might guess)
- ❌ Current year (2025, etc.)
- ❌ Phone number digits
Keeping Your PIN Safe
Do:
- ✅ Memorize your PIN - don’t write it down where kids can find it
- ✅ Keep it private from children
- ✅ Use it every time you access parent settings
- ✅ Change it periodically for extra security
Don’t:
- ❌ Share it with children - even older teens
- ❌ Write it on your phone or computer where kids can see
- ❌ Use the same PIN for multiple accounts
- ❌ Let kids watch when you enter it
Common PIN Issues
“PIN Not Working” After Reset
- Wait a few minutes for the change to sync
- Make sure you’re entering the new PIN correctly
- Try logging out and back in
- Contact support if issues persist
Kids Keep Guessing the PIN
- Choose a less obvious number
- Use 6 digits instead of 4
- Change it regularly
- Don’t enter it when kids are watching
Forgot PIN Again
- Use the same reset process
- Consider using a password manager to securely store it
- Choose something more memorable but still secure
When to Change Your PIN
Regular Changes:
- Every 6 months for security
- When kids get older and might guess easier
- If you suspect someone else knows it
Immediate Changes:
- If a child sees you enter it
- After a family argument about chores/rewards
- If older teens had access and might share it
- If you’re concerned about account security
Related Security Settings
Additional Protection:
- Enable two-factor authentication if available
- Use a strong account password
- Set up family member permissions appropriately
- Review account activity regularly
Need Help?
If you’re still having trouble with your Parent PIN:
Contact Support:
- Submit a support request
- Include your account email
- Describe the specific issue
- Mention what you’ve already tried
Account Recovery:
For serious access issues, our support team can help with account recovery while maintaining security.
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Your Parent PIN is your key to maintaining control over family settings. Keep it secure but memorable!